FAQ
What is a Heat Pump?
A heat pump is a type of central HVAC system that pumps hot air from inside your home to the outside to cool down the interior. A heat pump can also pump hot air into your home by reversing the flow. The second source of heat would be an electrical heater in the interior unit that adds additional heat when outside temperatures drop to about 40 degrees. An electrical heater is an additional accessory.
Heat pumps can span quite a range in price, depending on the size of your home and type of heat pump you want. Heat pumps are more expensive than Air conditioners.
What is an Air Conditioner?
An air conditioner takes hot air from your home, runs it through a condenser with refrigerant for cooling and pumps it back into the home to drop the inside temperature. An air conditioner cannot pump hot air back into a home to help with heating. The only heating source will be an electrical heater which is not included in the interior unit and is available for purchase.
Another option of heating source for a home with an air conditioner typically uses a gas furnace to heat the home.
Air conditioners typically cost less than heat pumps, depending on the type and need for your home.
Heat Pump vs. Air Conditioner: Key Differences
Heat pumps can pump hot air into a home to help heat it.
Heat pumps can have shorter lifespans if they run all year.
Heat pumps don’t work well in climates that experience freezing weather.
Air conditioners cost less but can have higher utility costs.
Heat pumps work more efficiently.
Heat pumps can have shorter lifespans if they run all year.
Heat pumps don’t work well in climates that experience freezing weather.
Air conditioners cost less but can have higher utility costs.
Heat pumps work more efficiently.
What is a Mini Split System?
Instead of a central indoor unit connected by long lengths of ductwork transporting warm and cool air back and forth, a mini-split system places small units directly in each room, which pull in warm air and send it back out as cold air.
Mini Splits can be purchased as a heat pump or straight cool.
What does SEER Rating stand for?
The SEER measures air conditioning and heat pump cooling efficiency, which is calculated bythe cooling output for a typical cooling season divided by the total electric energy input during the same time frame.
Can I pay my invoice online?
Yes absolutely, customers can pay their invoices and view statements via email.
Can I request a FREE QUOTE?
Yes, you may also request an estimate before placing your order to ensure you are purchasing the correct equipment. All estimates and invoices will provide model numbers and detailed description on each product. To request a quote, you may click the FREE QUOTE button on the homepage of our website, call 863-576-5413, text 863-242-3175 or email us at sales@tropicalsupply.us
What form of payments can I pay my invoices online?
Our customers can pay via Credit Card, PayPal or ACH Banking. Merchant fees apply.
What is the process for local pick up?
Local pick is available, and we are in central Florida in Polk County. Our Address is 305 Magnolia Ave, Auburndale, FL 33823 and can be reached at (863) 576-5413. All order’s must be placed and paid prior to picking to ensure a fast and easy pick-up process. All order’s placed but not paid may have additional waiting period and we do not place items on hold, which may result as an out-of-stock item upon arrive.
Do you have a Technical or Customer Service department?
Yes of course, Tropical Supply always prides itself in providing quality service to our customers, should our customers need any additional technical information we recommend contacting the manufacturer of the product.